Cracked Glass vs Broken LCD Screens: What’s the Real Difference and What Should You Do?

Smartphones have become extensions of ourselves—handling communication, work, entertainment, and more. So when the screen is damaged, it can disrupt everything. But not all screen damage is created equal. The difference between a cracked screen and a broken LCD can mean the difference between a quick fix and a costly repair.

In this comprehensive guide, we’ll explain:


Anatomy of a Smartphone Screen: The Layers That Matter

Understanding whether you have a cracked screen or a broken LCD starts with knowing what a smartphone screen is made of:

1. Glass (Outer Layer)

This is the outermost surface—the smooth, shiny barrier that you touch. It protects the internal layers and provides a tactile interface.

2. Digitizer

Located beneath the glass, the digitizer is responsible for detecting your touch and gestures. It converts your physical interactions into digital signals.

3. LCD or OLED Display

This is the most crucial layer when it comes to a broken LCD, as it serves as the core visual engine of your smartphone. Often referred to as the “brain” of the screen, the LCD (or OLED, in some devices) is responsible for rendering every image, video, icon, app, and animation you see. It brings your content to life with color, clarity, and responsiveness. Without it, your phone essentially loses its ability to communicate visually.


Cracked Glass: The Most Common but Superficial Damage

What Is It?

Cracked glass happens when the outer layer fractures but the internal display and digitiser are still intact.

How It Happens

Signs of Cracked Glass

What To Do

If you’re lucky, only the outer glass needs replacement. As long as your touch screen works and there are no display issues, it’s not a broken LCD—yet.


Broken LCD: A Deeper, More Serious Problem

When people say their screen is “completely messed up,” they often mean they have a broken LCD. This refers to damage in the inner display that impacts how your phone looks or responds.

What Causes a Broken LCD?

Signs You Have a Broken LCD

If you experience these symptoms, it’s not just a cracked screen—it’s a broken LCD that needs full replacement.


How To Tell: Cracked Glass vs Broken LCD

Feature Cracked Glass Broken LCD
Visible Damage Surface-level cracks Internal discoloration or spots
Display Works? Yes No or partially
Touch Responsive? Usually yes Often no or glitchy
Repair Cost Lower Higher (due to screen assembly swap)
Time to Repair Shorter Longer (technical replacement needed)

Why Broken LCD Screens Cost More to Fix

A broken LCD screen isn’t just a cosmetic issue—it affects core phone functionality. That’s why repairs cost more. Technicians often replace the entire display assembly, including the glass, digitiser, and display.

If you have a broken LCD on devices like the iPhone 14 or Samsung Galaxy S23, the repair can cost $200–$400, depending on the model and service provider.


Real-Life Scenarios: Know What You’re Looking At


How To Avoid Broken LCD Screen Damage

Preventive steps are key to extending your phone’s life:

1. Use a High-Quality Screen Protector

Tempered glass can absorb shock and protect both the outer glass and the internal display from impact that would otherwise cause a LCD.

2. Invest in a Durable Phone Case

Cases with reinforced edges or air-cushioned corners protect your phone from dangerous drops.

3. Don’t Ignore Minor Cracks

A minor glass crack can worsen and eventually impact the digitiser or LCD. Fixing it early can prevent a full LCD scenario.

4. Keep Your Phone Away from Water

Even water-resistant phones aren’t waterproof. Liquid intrusion can short-circuit your LCD and lead to unresponsive screens.


Repair Options for Broken LCD Screens

1. Manufacturer Repair

Apple, Samsung, and other brands offer official screen repair services. These are reliable but often more expensive.

2. Third-Party Repair Shops

Local repair shops can fix a broken LCD for a lower price. Make sure they use OEM-quality parts and offer warranties.

3. Mail-In Services

Companies like iFixit and uBreakiFix let you send in your phone for a screen replacement. Ideal for people without local repair options.


DIY Repairs: Should You Try It?

While tempting, replacing a broken LCD screen at home is not easy. You need:

Most people lack the equipment and experience, and one mistake can ruin your phone entirely. It’s worth paying a professional.


Frequently Asked Questions

Can You Still Use a Phone With a Broken LCD?

Technically yes, but it’s unreliable. You may lose touch functionality or see worsening display quality. Prolonged use can cause deeper damage.

How Long Does It Take To Repair a Broken LCD?

Repairs can take 30 minutes to a few hours, depending on the shop and the model. Some high-end devices may require ordering parts, which adds time.

Does Insurance Cover Broken LCD Repairs?

Some carrier or device protection plans cover screen repairs, but deductibles and terms vary. AppleCare+ and Samsung Care+ often cover broken LCD replacements with a service fee.


Bonus: LCD vs OLED – Why It Matters

If your device uses an OLED screen (common in flagship phones), a broken LCD replacement may cost more. OLEDs are thinner, more vibrant, and more expensive than traditional LCDs.

For example:

Always confirm the screen type before repair.


How to Check If You Have a LCD

Here’s a quick checklist:

If you answered yes to any of these, your phone likely has a LCD.


Summary: What You Need To Know

Category Cracked Glass Broken LCD
Damage Area Top layer Inner display (LCD/OLED)
Visual Signs Fractures, spider cracks Black spots, lines, dead pixels
Touchscreen Works? Yes Often no
Display Works? Yes Often no
Repair Approach Glass-only replacement Full screen assembly replacement
Repair Cost Lower ($50–$150) Higher ($150–$400+)
Urgency of Repair Moderate High

Dealing with a damaged phone screen can be frustrating—but understanding the difference between cracked glass and a broken LCD is crucial. While a cracked screen may look unsightly or feel rough to the touch, it’s typically still functional in the short term. However, a broken LCD is a more serious issue. Once your phone’s display is compromised, it can significantly impact your ability to see or use the device. From unresponsive touch areas to flickering screens or total display failure, a broken LCD essentially renders your smartphone partially or entirely unusable.

Many users are tempted to “wait it out” when they see a small crack or minor glitch, but this can often lead to worsening damage. A tiny fracture today could spread across the screen or allow moisture and debris to penetrate deeper, causing long-term harm to the digitizer or LCD panel. Delaying repairs might turn a simple fix into a costly full-screen replacement.

That’s why our top recommendation is this: don’t wait. Whether you’re dealing with a superficial crack or a full-blown broken LCD, it’s best to seek professional help as soon as possible. Certified repair technicians can assess the damage accurately and provide safe, reliable solutions using the right tools and parts.

Remember, your smartphone is a major investment—and a central part of your personal and professional life. Treat it with the care it deserves. Timely screen repair not only restores usability and aesthetics but also protects the resale value of your device and ensures its long-term performance.

If you suspect you have a broken LCD or worsening cracks, contact a trusted repair provider immediately. Taking action early saves you time, money, and the hassle of dealing with a non-functional phone later

Need Help? At Everything Mobile Limited, we specialise in fast, affordable screen repairs. Whether you’re dealing with cracked glass or a broken LCD, we’ve got you covered with top-quality parts and trusted service. Contact us today for a free quote or diagnostic.